Using data to create stellar customer experiences
Let's keep it simple and straightforward
Creating Unforgettable Customer Moments π
CX edition π§βπ»
Can we automate the whole damn thing? π
Let's build a lean, mean, CX machine π§βπ§
The subtle art of talent attraction π
No Spam Pls π ββοΈ
Stop screaming at me - I'll teach you in 4 simple steps π
Plus some of the CX tools I use and love π
It's not all that difficult to keep your team engaged...