Eli's Newsletter

Eli's Newsletter

A newsletter that will make your customers love you. Read tips from the best DTC brands in the world.

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Lessons from $500m Brands

Lessons from $500m Brands

CX Onboarding 101

CX Onboarding 101

Five Customer Signals You’re Probably Ignoring

Five Customer Signals You’re Probably Ignoring

3 Easy CX Wins That Still Work in 2025

3 Easy CX Wins That Still Work in 2025

Tariffs. Tight margins. What actually works right now.

Tariffs. Tight margins. What actually works right now.

3 Most Common Q's on Over 100 Consulting Calls

3 Most Common Q's on Over 100 Consulting Calls

Templated CX is Brand Rot

10 Retention Challenges You’re Facing Right Now—And How to Fix Them

10 Retention Challenges You’re Facing Right Now—And How to Fix Them

You're Sending Too Many Emails (And You Know It)

You're Sending Too Many Emails (And You Know It)

3 Low-Lift Retention Wins You Should Have Already Tested

3 Low-Lift Retention Wins You Should Have Already Tested

How To Build Superfans

How To Build Superfans

The Biggest Lies We Tell Ourselves as Marketers

The Biggest Lies We Tell Ourselves as Marketers

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Eli's Newsletter

A newsletter that will make your customers love you. Read tips from the best DTC brands in the world.

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