Sitemap - 2024 - Eli’s Newsletter
5 MUST-DOs Before You Hit “Launch”
You Crushed Black Friday, Now What?
5 Onsite Experiences To Transform The Customer Experience
What To Do When Sh!t Hits The Fan
6 Things To Do To Get Your CX Buttoned Up for BFCM
8 Ways to Reactivate Lost Customers in Q4
Five Things To Do TODAY to Massively Improve your CX in 2025
13 Simple CX Tips To Transform Your BFCM
Practical Retention Tips for Q4
8 Ways to Boost Customer Retention Before The Order Comes Through
The 80/20 Rule In CX & Retention
8 Practical Lessons on Going Global
The Three Retention Commandments
Personalizing your CX without SWEATING 😅
Shiny objects that are screwing up your retention strategy
Retention: Subscription Edition 🧑🏫
5 Practical Tips To Handle a CX MESS
4 Easy Ways to Set Your CX Team Up for Success
The bots are coming for your job 🤖
Working together with CX: Your Handbook 📖
3 Easy Ways to Personalize your Customer Journey TODAY
The "Messy Middle" of Startup Growth
Getting off the Discounting Drug 💊
How to Talk to Strangers (Customers)
Retention Tips From the Best in The Game 🔥
4 Easy Ways to Add Empathy to Your CX and Retention
Your First Two Weeks at a New Job
Everything You Need to CRUSH Your CX & Retention Goals
Three Simple Retention Frameworks
How Do I Get My Repurchase Rate up?
Creative Ways to Get Your Next Order
Meet Your Customer Where They Are At