Sitemap - 2023 - Eli’s Newsletter
Digest Data, and Discover Direction
Tactical Steps to Lower Your Return Rate
Your Biggest Post-BFCM Problem
AI's Cleared Your Inbox. Now What? ⚡️
You Crushed Black Friday, Now What?
How to Add an Extra Set of CX Hands this Holiday Season
4 Easy Tricks to Improve your BFCM Retention and CX
Practical Ways to Increase Retention in Q4
How Jolie is CRUSHING Influencer Marketing
6 Easy Tricks to Pull From the Big Guys
Optimizing Your Checkout Experience
9 Levers to Lower Your Returns
4 Simple Steps To Empower Your Team
13 Reasons Why CX Needs An Overhaul
LTV: Is It a Metric to Live and Die by?
Making Shipping & Delivery Magical
Subscription Retention and Churn Mitigation
Dealing With Irrational Customers
OLIPOP's Rapid Rise: From $75m to $200m in Just One Year
The History (and Future) of SMS Marketing
CX Took Me To A Really Dark Place
Having Effective Customer Conversations
How To Make 2023 The Biggest Year Ever
Advanced Segmentation, Tagging, and Creating a Personalized and Profitable Customer Journey.
The Heartbeat of Your Business: How CX Fuels All Departments
The Future of Customer Retention: Personalization
The Ideal Customer Journey to Increase Retention
Techniques to Build a Real Brand
Is Your Brand Ignoring This Marketing Goldmine? 💰
Boost Your LTV: Easily Detect Your VIP Customers Early On 🕵️♀️
Fine Dining to Hospitality: Lessons, Stories, and Musings
Mastering Retention: The Top 3 Levers You Need to Pull Now for a Loyal Customer Base
The Magic of CX 🤝 Brand: A Case Study with Vacation Inc.
Take CX from Reactive to Proactive
The CX Middle Ground: Balancing Efficiency and Empathy
The One Thing 95% of Retention Folks Miss
The Hot Dog Moment That'll Change The Way You Think About CX
Education: The Retention Hack Nobody Is Talking About
Not All Customers Are Created Equal