Eli Weiss

Eli has spent the last 8+ years building and operating early-stage startups. He is particularly known for his work around Customer Experience and Retention at DTC brands such as Jones Road Beauty, OLIPOP and Simulate. Eli shares his weekly learnings on all things CX and Retention here!

9 Levers to Lower Your Returns

Eli Weiss / 3 days ago

4 Simple Steps To Empower Your Team

Eli Weiss / 10 days ago

Ten Steps to Kick Off Your CX

Eli Weiss / 17 days ago

A Letter to a Younger Eli

Eli Weiss / 24 days ago

13 Reasons Why CX Needs An Overhaul

Eli Weiss / a month ago

LTV: Is It a Metric to Live and Die by?

Eli Weiss, Leo Strupczewski / a month ago

Making Shipping & Delivery Magical

Eli Weiss / a month ago

Subscription Retention and Churn Mitigation

Eli Weiss, Melanie Balke / 2 months ago

Dealing With Irrational Customers

Eli Weiss / 2 months ago

Holdout Testing: A Guide

Eli Weiss / 2 months ago